FAQ
You will need to create an account and be logged into the CABI Academy using a web browser. Once you find the course you’d like to purchase, simply click t...
Wed, 24 Sep, 2025 at 11:12 AM
You can either log into your CABI Academy account, where you can access your courses via the My Learning Dashboard or through the All-Learning menu, or, via...
Wed, 24 Sep, 2025 at 11:20 AM
This is decided on a course-by-course basis. Refer to T&Cs on the course overview page.
Wed, 24 Sep, 2025 at 11:21 AM
No, you do not need to pay if you have already enrolled on the course before 1st of October. If you are already enrolled onto a course, or have complet...
Wed, 24 Sep, 2025 at 11:29 AM
If you change your mind about the CABI Academy course(s) you purchased, you can request a full refund within 14 days of purchase, provided you have not acc...
Wed, 24 Sep, 2025 at 11:46 AM
Yes, refunds are available provided you have not accessed the course or attempted or completed any assessment associated with it. Once you have accessed th...
Wed, 24 Sep, 2025 at 11:48 AM
If you feel you are eligible for a refund, you can send a request to Customer Support at support@cabi.org. Please include your course details and attach you...
Wed, 24 Sep, 2025 at 11:49 AM
If you think you have purchased the wrong course, you may request a transfer to another course or session of equivalent value (at the time of purchase), pro...
Wed, 24 Sep, 2025 at 11:50 AM
Please contact the CABI Academy team to discuss this further. Please email support@cabi.org with your request.
Wed, 24 Sep, 2025 at 11:52 AM
Please contact the CABI Academy team to discuss this option further. Please email support@cabi.org with your request.
Wed, 24 Sep, 2025 at 12:14 PM