FAQ

I've forgotten my password
If you've forgotten your password: Go to: https://academy.cabi.org/login/forgot_password.php Enter your email in the "Search by email address&qu...
Tue, 22 Apr, 2025 at 7:09 PM
How to add a photo to your CABI Academy profile?
In the top right corner, select the dropdown arrow next to the person icon Select Profile Once you are in your profile, look for Edit profile under User ...
Mon, 24 Mar, 2025 at 5:18 PM
How do I change my profile information on my CABI Academy account?
To update the profile information in your CABI Academy account, follow the following three steps: Access your profile using the icons in the top right cor...
Mon, 24 Mar, 2025 at 5:44 PM
Why can't I drag and drop things inside the module materials?
We have discovered that some activities do not always work when accessed via the Internet Explorer 11 browser. If you are accessing CABI Academy via the...
Wed, 23 Mar, 2022 at 12:10 PM
How can I give feedback on a course?
If you would like to make any comments about our courses or would like to give us feedback on your course or assessment experience, you can do so at the end...
Tue, 25 Mar, 2025 at 12:02 PM
Is this course available in a different language?
If you would like to study a course in a different language, you can select a language using the drop down menu at the top of the screen.   When you ...
Tue, 25 Mar, 2025 at 5:17 PM
Why can't I access the next module?
Sometimes our courses are designed to encourage you to complete certain activities before moving on to the next set of activities. Solution 1 If you ar...
Tue, 25 Mar, 2025 at 5:48 PM
How do I check if my country has free access to Crop Pest Diagnosis and Crop Pest Management courses?
1. Please go to the 'CABI Academy Product & Services' page on CABI website or you can click here to directly access the page: https://www.cabi.o...
Mon, 22 May, 2023 at 11:22 AM
I cannot see the content in my language
Due to technical issues, we are unable to provide automatic translations of our new content. If you find content still in English, we advise that you use t...
Tue, 25 Mar, 2025 at 10:18 PM
How do I unsubscribe/subscribe from marketing emails?
To unsubscribe, follow the steps given below: Login to your CABI Academy account Click on your profile picture (available on the top-right of your window...
Tue, 8 Oct, 2024 at 1:28 PM