Please email Support@cabi.org and include;
A full screen screenshot of the page(s) you cannot access. (The screenshot must include the log in credentials).
The error message (if applicable)
Are you working on/off-campus?
Are multiple users affected?
Please provide any screenshots or examples of content that cannot be accessed
Full screen screenshot from https://cabidigitallibrary.org/action/showIdentities
Full screen screenshot from https://www.cabidigitallibrary.org/snoop
Full list of institutional IP ranges
This will help us to resolve the issue quicker.