Please email Support@cabi.org and include; 

 

A full screen screenshot of the page(s) you cannot access. (The screenshot must include the log in credentials). 

 

The error message (if applicable) 

 

Are you working on/off-campus? 

 

Are multiple users affected? 

 

Please provide any screenshots or examples of content that cannot be accessed 

 

Full screen screenshot from https://cabidigitallibrary.org/action/showIdentities 

 

Full screen screenshot from https://www.cabidigitallibrary.org/snoop 

 

Full list of institutional IP ranges 

 

This will help us to resolve the issue quicker.